Privacy Policy

Hatch Giving, Inc. takes data privacy seriously. This privacy policy explains who we are, how we collect, share and use Personal Information, and how you can exercise your privacy rights.

We recommend that you read this privacy policy in full to ensure you are fully informed. To make it easier for you to review the parts of this privacy policy that apply to you, we have divided up the document into sections:

  • Privacy for Charitable Organizations (Section 2)
  • Privacy for Contacts and Donors (Section 3)
  • Privacy for Website Visitors (Section 4).

If you have any questions or concerns about our use of your Personal Information, please contact us using the contact information provided at the end of Section 14.

  1. ABOUT US
  2. PRIVACY FOR CHARITABLE ORGANIZATIONS
  3. PRIVACY FOR CONTACTS AND DONORS
  4. PRIVACY FOR WEBSITE VISITORS
  5. YOUR PRIVACY CHOICES
  6. INTERNATIONAL TRANSFERS
  7. CHILDREN’S PRIVACY
  8. DO NOT TRACK
  9. COOKIE POLICY
  10. CHANGE OF CONTROL
  11. DATA RETENTION
  12. SECURITY PROTECTIONS
  13. POLICY CHANGES
  14. CONTACT INFORMATION

1. ABOUT US

Hatch Giving, Inc. operates a Giving Intelligence Platform (the "Services") that assists charitable organizations with timely, personalized, and effective methods of outreach to prospective contacts and donors. A reference to “Hatch Giving,” “we,” “us” or the “Company” is a reference to Hatch Giving, Inc. and its relevant affiliates involved in the collection, use, sharing, or other processing of Personal Information.

2. PRIVACY FOR CHARITABLE ORGANIZATIONS

This section applies to the Personal Information we collect and process from our customers who are nonprofits, corporations, fundraisers, and marketers (collectively “Charitable Organizations”) that use our Services to connect to prospective contacts and donors. If you are not a Charitable Organization, the other sections of this policy may be more applicable to you and your data. In this section, "you" and "your" refer to Charitable Organizations.

a. Information We Collect

The Personal Information that we may collect broadly falls into the following categories:

Information You Give Us. You may give us information about you. Personal Information is often, but not exclusively, provided to us when you sign up for and use the Services, consult with our customer service team, send us an email, integrate the Services with another website or service, or communicate with us in any other way. The categories of information include:

  • Identifiers such as real name, address, email address, phone number, company, job title;
  • Personal information under California Civil Code section 1798.80
  • Commercial information such as purchases of the Services;
  • Internet or other electronic network activity information, such as IP address and browser type;
  • Professional or employment-related information such as job title and company name; and,
  • Inferences drawn from any of the above information categories.

Information We Automatically Collect. Like many website operators, we collect information that your browser sends whenever you visit our website. We use cookies and other tracking technologies to collect some of this information. Learn more in our Cookie Policy. 

The categories of information include:

  • Device information: We collect information about the device and applications you use to access the Services, such as your IP address, your operating system, your location, your browser ID, and other information about your system and connection.
  • Log data: Our web servers keep log files that record data each time a device accesses those servers and those log files contain data about the nature of each access, including originating IP addresses. We may also access metadata and other information associated with files that you upload into our Services.
  • Product usage data: We collect usage data about you whenever you interact with our Services, which may include the dates and times you access the Services and your browsing activities (such as what portions of the Services are used). We also collect information regarding the performance of the Services.

Information We Collect From Third Parties. From time to time, we may obtain information about you from third-party sources, such as public databases, and third-party data providers.

b. How We Use the Personal Information

We may use the Personal Information we collect through the Services or other sources for a range of reasons, including:

  • To provide you with the Services.
  • To communicate with you about your account and provide customer support.
  • To market our products and/or services to you.
  • Through our website cookies, which you may manage through our cookie banner, to share with third-party marketing platforms to provide tailored advertising on our websites and other websites that you may visit.
  • To analyze website usage and improve the services offered.
  • For market research, project planning, troubleshooting problems.
  • For detecting and protecting against error, fraud or other criminal activity. 
  • To enforce compliance with our Terms and applicable law, and to protect the rights and safety of our customers and third parties, as well as our own. This may include developing tools and algorithms that help us monitor the use of our Services and prevent violations.

c. How We Share the Personal Information.

Affiliates and Service Providers. We share your information with our third-party service providers and any subcontractors as required to offer you our products and services. These service providers are under a duty of confidentiality. 

Third Party Links and websites. Our website may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.

Third Party Marketing and Advertising Organizations. Through website cookies, which you may manage through our cookie banner, we share your information with third party marketing and advertising partners, to provide tailored advertising on our Sites and other websites that you may visit.

Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your Personal Information to comply with any legal obligation, to enforce or apply our Terms and other agreements, to protect our rights, property, or safety, or the protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

d. Legal Bases for Processing (EEA Individuals)

If you are from the European Economic Area, our legal bases for collecting and using your Personal Information is as follows:

  • The performance of your contract or to enter into the contract and to take action on your requests.
  • Our legitimate business interests. For example, fraud prevention, maintaining the security of our network and services, direct marketing to you, and improvement of our services.
  • Compliance with a mandatory legal obligation. For example, accounting and tax requirements, which are subject to mandatary retention periods. We may also collect your Personal Information to record your requests to exercise your rights and to verify your identity for such requests.
  • Consent you provide where we do not rely on another legal basis. Consent may be withdrawn at any time
  • In some limited cases, we may also have a legal obligation to collect Personal Information from you, in response to lawful requests by public authorities, including to meet law enforcement requirements, as described above in “How We Share the Personal Information.”

If you have questions about or need further information concerning the legal bases on which we collect and use your Personal Information, please contact us using the contact details provided in the "Contact Information" section below.

3. PRIVACY FOR CONTACTS AND DONORS

This section applies to the Personal Information we collect and process from Contacts and Donors. These terms have the following meanings:

  • Charitable Organizations can upload information concerning their donors, followers, or subscribers to our Services, and these individuals are considered the Charitable Organization’s “Contacts”. 
  • A “Donor” is an individual that donates to an organization. Charitable Organizations may have Contacts who are Donors. We may also receive information about Donors from publicly available sources of information, like 990 filings, census records, social media records, and third-party data brokers. Donors may also choose to opt-in to our Services directly for the purposes of receiving communications from relevant Charitable Organizations.

If you are Contact, please note that we received your information from a Charitable Organization, and the Charitable Organization may use and share your Personal Information for their own purposes. We encourage you to refer to your Charitable Organization’s privacy policy for more information on how your Charitable Organization uses and shares your data.

a. Information We Collect

The Personal Information that we may collect broadly falls into the following categories:

Information You Give Us. You may choose to give us information about you directly. You may provide us information in the following ways:

  • By using our Services.
  • By contacting our customer service team.
  • By contacting us directly through a webform, email, social media message, or otherwise submit inquiries through our websites. 

The categories of information include:

  • Identifiers such as real name, address, email address, job title, company, or phone number;
  • Personal information under California Civil Code section 1798.80
  • Commercial information such as your past donations;
  • Internet or other electronic network activity information;
  • Professional or employment-related information such as your job title, employer; and
  • Inferences drawn from any of the above information categories, such as your interests in different charitable causes.

Information We Automatically Collect. Like many website operators, we collect information that your browser sends whenever you visit our website. We use cookies and other tracking technologies to collect some of this information. Learn more in our Cookie Policy. 

The categories of information include:

  • Device information: We collect information about the device and applications you use to access the Services, such as your IP address, your operating system, your location, your browser ID, and other information about your system and connection.
  • Log data: Our web servers keep log files that record data each time a device accesses those servers and those log files contain data about the nature of each access, including originating IP addresses. We may also access metadata and other information associated with files that you upload into our Services.
  • Product usage data: We collect usage data about you whenever you interact with our Services, which may include the dates and times you access the Services and your browsing activities (such as what portions of the Services are used). We also collect information regarding the performance of the Services.

We generally collect this information in the aggregate to improve our services. We do not associate this information with you or your computer, unless you specifically ask us to troubleshoot any technical or security issues you have with using our websites, or we need to investigate a violation of our Terms.

Information We Collect From Third Parties. From time to time, we may obtain information about you from third-party sources, such as public databases, 990 filings, census records, social media records, and third-party data brokers.

b. How We Use the Personal Information

We may use the Personal Information we collect about Contacts and Donors for a range of reasons, including:

  • To offer our Services to you and our Charitable Organizations.
  • To share your information with Charitable Organizations that may be of interest to you.
  • To communicate with you and provide customer support.
  • To analyze website usage and improve the services offered.
  • For market research, project planning, troubleshooting problems.
  • For detecting and protecting against error, fraud or other criminal activity. 
  • To enforce compliance with our Terms and applicable law, and to protect the rights and safety of our customers and third parties, as well as our own. This may include developing tools and algorithms that help us monitor the use of our Services and prevent violations. 

c. How We Share the Personal Information.

Charitable Organizations. We share publicly available information and information that we collect from third-party sources with Charitable Organizations that may be of interest to you. If you are a Contact and your Charitable Organization has opted into data sharing, or if you are a Donor that has directly opted into our Services, we may also share Personal Information uploaded about you by the Charitable Organization with other Charitable Organizations that may be of interest to you.

Affiliates and Service Providers. We share your information with our third-party service providers and any subcontractors as required to offer you our products and services. These service providers are under a duty of confidentiality. 

Third Party Links and websites. Our website may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.

Social Media. Our website may include social media buttons or widgets (“social media elements”). These social media elements may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media elements are governed by the privacy policy of the social media company providing the feature and/or widget.

Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your Personal Information to comply with any legal obligation, to enforce or apply our Terms and other agreements, to protect our rights, property, or safety, or the protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

Deidentified and Aggregate Data. We may share deidentified and aggregate data with third parties to analyze sales and customer trends. This data cannot be reasonably identified to an individual and is not Personal Information.

d. Legal Bases for Processing (EEA Individuals)

If you are from the European Economic Area, our legal bases for collecting and using your Personal Information is as follows:

  • As a processor for Charitable Organizations. As part of our contract with Charitable Organizations, we allow them to communicate with, and analyze data from, Contacts and Donors. We also provide Charitable Organizations with commercially and publicly available information obtained from Donor’s 990 filings, census records, social media records, and third-party data brokers, to provide Charitable Organizations with prospective contacts who may be interested in their cause. If you are a Contact, Charitable Organizations are responsible for the privacy and security of the Personal Information they collect from you prior to uploading them into our databases. If you are a Donor, Charitable Organizations are responsible for determining the lawful bases for processing your Personal Information and contacting you through our Services.
  • If you have directly opted into the Services, the performance of your contract or to enter into the contract and to take action on your requests. For example, the processing of your account registration, providing information on your interactions with our platform.
  • Our legitimate business interests. For example, fraud prevention, maintaining the security of our network and services, direct marketing to you where you have signed up for Services directly, and improvement of our Services. 
  • Compliance with a mandatory legal obligation. For example, accounting and tax requirements, which are subject to mandatary retention periods. We may also collect your Personal Information to record your requests to exercise your rights and to verify your identity for such requests.
  • Consent you provide where we do not rely on another legal basis. Consent may be withdrawn at any time
  • In some limited cases, we may also have a legal obligation to collect Personal Information from you, in response to lawful requests by public authorities, including to meet law enforcement requirements, as described above in “How We Share the Personal Information.”

If you have questions about or need further information concerning the legal bases on which we collect and use your Personal Information, please contact us using the contact details provided in the "Contact Information" section below.

4. PRIVACY FOR WEBSITE VISITORS

This section applies to Personal Information that we collect and process through our websites and in the usual course of our business, such as in connection with our sales and marketing activities, recruitment, and events. In this section "you" and "your" refers to website visitors. 

a. Information We Collect.

The Personal Information that we may collect broadly falls into the following categories:

Information You Give Us. If you are a website visitor, you may choose to give us information about you directly. You may provide us information in the following ways:

  • By contacting us directly through a webform, survey, email, social media message, or by otherwise submitting inquiries through our websites.
  • By attending our events or other business interactions and providing your contact details.
  • By entering into our sweepstakes or drawings.
  • By applying for a role with us.

The categories of information include:

  • Identifiers such as name, email address, job title, company, or phone number.
  • Internet or other electronic network activity information;
  • Employment information and job history for individuals who apply for a role with us; and
  • Inferences drawn from any of the above information categories.

Information We Automatically Collect. Like many website operators, we collect information that your browser sends whenever you visit our website. We use cookies and other tracking technologies to collect some of this information. Learn more in our Cookie Policy. 

The categories of information include:

  • Device information: We collect information about the device and applications you use to access the websites, such as your IP address, your operating system, your browser ID, and other information about your system and connection.
  • Log data: Our web servers keep log files that record data each time a device accesses those servers and those log files contain data about the nature of each access, including originating IP addresses.

We generally collect this information in the aggregate to improve the performance of our websites. We do not associate this information with you or your computer, unless we need to investigate a violation of our Terms.

b. How We Use the Personal Information

We may use the Personal Information we collect for a range of reasons, including:

  • Through website cookies, which you may manage through our cookie banner, we share your information with third-party marketing platforms to provide tailored advertising on our websites and other websites that you may visit.
  • To market our products and/or services to you.
  • To analyze website usage and improve the services offered.
  • For market research, project planning, troubleshooting problems.
  • For detecting and protecting against error, fraud or other criminal activity.
  • To enforce compliance with our Terms and applicable law, and to protect the rights and safety of our customers and third parties, as well as our own. This may include developing tools and algorithms that help us monitor the use of our Services and prevent violations.

c. How We Share the Personal Information.

Affiliates and Service Providers. We share your information with our third-party service providers and any subcontractors as required to offer you our products and services. These service providers are under a duty of confidentiality. 

Third Party Marketing and Advertising Organizations. Through website cookies, which you may manage through our cookie banner, we share your information with third party marketing and advertising partners, such as Google, to provide tailored advertising on our websites and other websites that you may visit. Third Party Links and websites. Our websites may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.

Social Media. Our website may include social media buttons or widgets (“social media elements”). These social media elements may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media elements are governed by the privacy policy of the social media company providing the feature and/or widget.

Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your Personal Information in order to comply with any legal obligation, to enforce or apply our Terms and other agreements, to protect our rights, property, or safety, or the protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

d. Legal Bases for Processing (EEA Individuals).

If you are from the European Economic Area, our legal bases for collecting and using your Personal Information is as follows:

  • Our legitimate business interests. For example, fraud prevention, maintaining the security of our network and services, direct marketing to you, and improvement of our services. 
  • Compliance with a mandatory legal obligation. For example, accounting and tax requirements, which are subject to mandatary retention periods. We may also collect your Personal Information to record your requests to exercise your rights and to verify your identity for such requests.
  • Consent you provide where we do not rely on another legal basis. Consent may be withdrawn at any time. 
  • In some limited cases, we may also have a legal obligation to collect Personal Information from you, in response to lawful requests by public authorities, including to meet law enforcement requirements, as described above in “How Do We Share Personal Information?”
  • If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us using the contact details provided in the "Contact Information" section below.

5. YOUR PRIVACY CHOICES

a. General

Marketing Opt-Out: We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send. You will continue to receive service-related messages concerning our Services.

Exercising Your Privacy Rights: We have listed the privacy rights for several jurisdictions below, but we understand you may have additional rights in your jurisdiction. You may contact us directly at any time about exercising your data protection rights. We will consider your request in accordance with applicable laws. We may ask you to verify your identity in order to help us respond efficiently to your request.

Please note that if you are a Contact for a Charitable Organization, we may also refer your privacy request to your Charitable Organization.

b. California, Colorado, or Virginia Residents

Third Party Marketing. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information to third parties for the third parties’ direct marketing purposes. Please contact us at the contact information below to make a request.

Privacy Rights. Several jurisdictions grant state residents certain rights, including the right to access specific types of Personal Information, the right to learn how we process Personal Information, the right to know whether and how we disclose or sell Personal Information, the right to correct Personal Information, the right to opt out of any sale of Personal Information or limit the use of Sensitive Personal Information, the right to request deletion of Personal Information in certain circumstances, and the right not to be denied goods or services for exercising these rights. To make such a request, please contact us at the contact information below.

Do Not Sell My Personal Information. We are not data brokers and we do not sell your personal information on the open market. However, in some jurisdictions, some of the ways we share information may constitute a “sale.”.

  • If you are a Donor, we may share commercially and publicly available information about you obtained from 990 filings, census records, social media records, and third-party data brokers, to provide to Charitable Organizations. You may also opt-in with us directly to discover new Charitable Organizations. To remove your Donor information from Hatch, or to make a privacy request, please contact us at the contact information below or submit a request online.
  • If you are a website visitor, we use third party advertising cookies on our website in order to serve you relevant ads on other websites. You may opt out of such cookies through our cookie banner or through your browser settings. See our Cookie Policy for more information.

c. EEA Residents

EEA Privacy Rights. If you are from the European Economic Area, you have the right, under certain circumstances, to:

  • Access your Personal Information;
  • Correct inaccurate Personal Information;
  • Request erasure of your Personal Information without undue delay;
  • Request the restricted processing of your Personal Information;
  • Request portability of the Personal Information that you have given us; and
  • To object to the processing of your Personal Information, including the ability to object to automated processing and/or profiling.

If you are from the European Economic Area, you also have the right to lodge a complaint with a supervisory authority. We would, however, appreciate the opportunity to first address your concerns and would welcome you directing an inquiry first to us per the “Contact Information” section below.

You may contact us at the contact information below for more information, or to exercise your rights. Please note that if you are a Contact for a Charitable Organization, we may also refer your privacy request to your Charitable Organization.

6. INTERNATIONAL TRANSFERS

Any data that you provide to us may be accessed, shared or processed by our offices, located in the United States, and service providers located in the United States, if such data transfer is necessary for the specific purpose for which you submitted your data (such as the provision of goods or services under a written contract).

This may entail a transfer of your personal information across international borders. The data protections standards may differ and be lower than the standards enforced in your jurisdiction.

We maintain appropriate safeguards as required by applicable law for any personal information transferred internationally, including, where applicable, standard contractual clauses. For a copy of these clauses, please contact us as set forth in the “Contact Information” section below.

7. CHILDREN’S PRIVACY

Our websites are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us using the contact details provided in the “Contact Information” section below. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

This may entail a transfer of your personal information across international borders. The data protections standards may differ and be lower than the standards enforced in your jurisdiction.

8. DO NOT TRACK

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.

9. COOKIE POLICY

To make our websites and services work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another. To learn more, please see our Cookie Policy.

Google Analytics. We use Google Analytics. We use the information we get from Google Analytics only to improve the Sites. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Please refer to Google’s Privacy Policyfor more information. You may also choose to download the Google Analytics opt-out browser add-on.

You may wish to restrict the use of cookies. Please be aware that some of the features of our website may not function correctly if you disable cookies.

Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful:

Personalized Advertising. We also use advertising cookies, such as Google Ads, to deliver tailored advertising on our Sites and other websites that you may visit. You can learn more about how to control advertising cookies by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the DAA’s Consumer Opt-Out link for browsers, or the DAA’s opt-out link for mobile devices. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.

10. CHANGE OF CONTROL

Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change in control. If we sell, merge or transfer any part of the business, part of the sale may include your Personal Information.

11. DATA RETENTION

We may retain your Personal Information for a period of time consistent with the original purpose of collection or as long as required to fulfill our contractual or legal obligations. We determine the appropriate retention period for Personal Information on the basis of the amount, nature, and sensitivity of the Personal Information being processed, the potential risk of harm from unauthorized use or disclosure of the Personal Information, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation)

After expiry of the applicable retention periods, your Personal Information will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of or access to such data.

For more information on data retention periods, please contact us by using the information in the “Contact Information” section, below.

12. SECURITY PROTECTIONSL

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. For example, when possible, we use encryption to transfer and store data. We further limit access to this data using access controls and confidentiality commitments.

However, no website, application, or transmission can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personal information obtained through the websites, we cannot ensure or warrant the security of any information you transmit to us.

13. POLICY CHANGES

We may change this privacy policy at any time and from time to time. The most recent version of the privacy policy is reflected by the date located at the top of this privacy policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this privacy policy or other notice on the websites. We encourage you to periodically review this Privacy Policy to ensure you are familiar with the most current version.

14. CONTACT INFORMATION

If you have questions or comments about this policy, you may email us at contact@hatch.ai

Terms of service

These Terms of Service govern your use of the website located at https://hatch.ai and any related services provided by Hatch.

By accessing https://hatch.ai, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Hatch.

We, Hatch, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 29 June 2022.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  • remove any copyright or other proprietary notations from any materials and software on this website;
  • transfer the materials to another person or “mirror” the materials on any other server;
  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Hatch provides
  • use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material
  • use this website or its associated services in violation of any applicable laws or regulations
  • use this website in conjunction with sending unauthorized advertising or spam
  • harvest, collect, or gather user data without the user’s consent; or
  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Hatch and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Hatch at any time.

User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a license from you in order to use it.

When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences, and our Privacy Policy.

Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Hatch makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall Hatch or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Hatch or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Hatch does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Links

Hatch has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Hatch of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of United States. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Cookie Policy

To make our websites and services work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another. To learn more, please see our Cookie Policy.

Google Analytics. We use Google Analytics. We use the information we get from Google Analytics only to improve the Sites. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Please refer to Google’s Privacy Policyfor more information. You may also choose to download the Google Analytics opt-out browser add-on.

You may wish to restrict the use of cookies. Please be aware that some of the features of our website may not function correctly if you disable cookies.

Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful:

Personalized Advertising. We also use advertising cookies, such as Google Ads, to deliver tailored advertising on our Sites and other websites that you may visit. You can learn more about how to control advertising cookies by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the DAA’s Consumer Opt-Out link for browsers, or the DAA’s opt-out link for mobile devices. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.

We use cookies to help improve your experience of our website at https://hatch.ai. This cookie policy is part of Hatch's privacy policy. It covers the use of cookies between your device and our site.

We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.

If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from https://hatch.ai. In such a case, we may be unable to provide you with some of your desired content and services.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.

Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language).

Types of cookies and how we use them

Essential cookies
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing.

We use essential cookies to enable certain functions on our website.

Performance cookies
Performance cookies track how you use a website during your visit. Typically, this information is anonymous and aggregated, with information tracked across all site users. They help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. They do not collect personal information about you.

We use performance cookies on our site.

Functionality cookies
Functionality cookies are used to collect information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced, or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party services.

We use functionality cookies for selected features on our site.

Targeting/advertising cookies
Targeting/advertising cookies help determine what promotional content is most relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service.

We use targeting/advertising cookies on our site.

Cookie settings

Google Analytics. We use Google Analytics. We use the information we get from Google Analytics only to improve the Sites. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Please refer to Google’s Privacy Policyfor more information. You may also choose to download the Google Analytics opt-out browser add-on.

You may wish to restrict the use of cookies. Please be aware that some of the features of our website may not function correctly if you disable cookies.

Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful:

Personalized Advertising. We also use advertising cookies, such as Google Ads, to deliver tailored advertising on our Sites and other websites that you may visit. You can learn more about how to control advertising cookies by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the DAA’s Consumer Opt-Out link for browsers, or the DAA’s opt-out link for mobile devices. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.

Acceptable Use Policy

This acceptable use policy covers the products, services, and technologies (collectively referred to as the “Products”) provided by Hatch under any ongoing agreement. It’s designed to protect us, our customers, and the general Internet community from unethical, irresponsible, and illegal activity.

Hatch customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.

This policy was last reviewed on 29 June 2022.

Fair use

We provide our facilities with the assumption your use will be “business as usual”, as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged, or capacity may be restricted.

We are opposed to all forms of abuse, discrimination, rights infringement, and/or any action that harms or disadvantages any group, individual, or resource. We expect our customers and, where applicable, their users (“end-users”) to likewise engage our Products with similar intent.

Customer accountability

We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer’s permission. This responsibility also applies to anyone using our Products on an unauthorized basis as a result of the customer’s failure to put in place reasonable security measures.

By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.

If a customer — or their end-user or anyone using our Products as a result of the customer — violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate, without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.

Prohibited activity

Copyright infringement and access to unauthorized material
Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn’t limited to:

  • any material protected by copyright, trademark, trade secret, or other intellectual property right used without proper authorization, and
  • any material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.

The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.

SPAM and unauthorized message activity
Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction (“spam”). This includes but isn’t limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.

Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”). This includes but isn’t limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be “confirmed opt-in”. Verification of the address or telephone number owner’s express permission must be available for the lifespan of the messaging list.

We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.

This spam and unauthorized message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer’s behalf, that directly or indirectly refer the recipient to a site hosted via our Products.

Unethical, exploitative, and malicious activity
Our Products must not be used for the purpose of advertising, transmitting, or otherwise making available any software, program, product, or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn’t limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing, and denial-of-service attacks.

Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorized to access the resource (e.g. “hacking”, “cracking”, “phreaking”, etc.).

Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.

Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of, or discriminate against any group or individual.

Other activities considered unethical, exploitative, and malicious include:

  • Obtaining (or attempting to obtain) services from us with the intent to avoid payment;
  • Using our facilities to obtain (or attempt to obtain) services from another provider with the intent to avoid payment;
  • The unauthorized access, alteration, or destruction (or any attempt thereof) of any information about our customers or end-users, by any means or device;
  • Using our facilities to interfere with the use of our facilities and network by other customers or authorized individuals;
  • Publishing or transmitting any content of links that incite violence, depict a violent act, depict child pornography, or threaten anyone’s health and safety;
  • Any act or omission in violation of consumer protection laws and regulations;
  • Any violation of a person’s privacy.

Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.

Unauthorized use of Hatch property
We prohibit the impersonation of Hatch, the representation of a significant business relationship with Hatch, or ownership of any Hatch property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage, or user trust.

About this policy

This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.

We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:

  • the date the customer uses our Products after we publish the revised version on our website; or
  • 30 days after we publish the revised version on our website.

FAQ

How does Hatch do it?

Use of data

Three steps:

  1. First we unify all of a nonprofit’s donor data.
  2. Then we enrich and enhance every record with up to 300 pieces of new information using 3rd party data and our proprietary algorithms.
  3. Then we enrich and enhance every record with up to 300 pieces of new information using 3rd party data and our proprietary algorithms.

Who is Hatch for?

Use of data
  • Nonprofit fundraisers looking to increase and streamline their fundraising.
  • Nonprofit Marketers and P2P campaign managers seeking to leverage data to accelerate results.

Why doesn’t this exist yet?

Use of data

It does in the for-profit world, where everything is driven by the bottom line. Our mission is to bring these powerful tools to causes driven by the topline: goodness. The most comparable tool available for nonprofits today are ‘wealth screening’ companies. But they are mostly a manual service and only give you information that help identify “the rich”. Hatch gives you intelligence on everyone! Helping you identify not only the ‘rich’ but also the influential. So now you can also find the perfect prospect for your next p2p campaign.

What data is needed for my Hatch enrichment?

Use of data

A name, phone, number, and email address is all that’s needed for Hatch to work our magic! Yet, the more data fields you provide us, the better the quality and quantity of data insights we can return.

Where is this data from?

Use of data

Hatch licenses to the most accurate and ethically gathered data sources. Not a single piece of data found in your enriched data set has come from web scraping or unethical sources and we will keep it that way.

How accurate is Hatch’s data?

Use of data

Could you imagine if you had 100% certainty in all aspects of life? Wow! That would be cool. The Hatch data team is hard at work around the clock working on providing the most accurate data that they can provide. Is it 100% accurate? Not yet!

How often is this data updated?

Use of data

People don’t move apartments, jobs, or cell phone providers each week. Political campaigns happen on average once or twice a year. Hatch enriches data every quarter and that data is accessible to you based on your Hatch tier. [some daily - news , monthly - donations, quarterly - jobs , annually - politcal giving and location]